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Cooper TyreLife

Coopertires is the only tyre brand in South Africa with warrantied conviction on the entire range of tyres, providing either a mileage warranty and/or protection plan when your Cooper tyres are registered at the time of  purchase.

FREE TYRE MILEAGE WARRANTY AND PROTECTION PLAN

The full package of the TyreLife Mileage Warranty and Protection Plan is available when four (4) or more tyres are purchased and wheel alignment is completed at the time of fitment. The tyres must be registered on the Cooper online registration form either by the dealer in the store or you can self-register tyres using the online self-registration for TyreLife. The registration documents must be submitted to Cooper within 5 days from date of purchase.

TERMS AND CONDITIONS apply, so make sure you read and follow them carefully.

 

Unsure if your tyres have been registered? Check on the CUSTOMER CENTRE

Only purchasing 1,2 or 3 tyres? Not doing wheel alignment at the time of fitment? No problem, although we can’t offer the full TyreLife package with the mileage warranty you can still qualify for the 1 year protection plan for your tyres. So, for one year from date of purchase, you have protection against irreparable damage caused by a penetration or pothole. 

Registration documents must be submitted on the Cooper online registration form within 5 days from the date of purchase. Tyres can be registered either by the dealer in the store or the consumer can self-register tyres using the online self-registration for TyreLife.

Tyre maintenance

These important factors will help to extend life, efficiency and performance of your tyres:

  • Correct inflation pressure
  • Regular rotation, balancing and alignment
  • Attend to  any mechanical faults on  your vehicle
  • Good driving habits.

With Cooper you can push your adventurous spirit to the max, because now you can really go anywhere and know you’re covered.

TERMS AND CONDITIONS apply, so make sure you read and follow them carefully.

Unsure if your tyres have been registered? Check on the CUSTOMER CENTRE

 

TERMS AND CONDITIONS

The Cooper TyreLife Mileage warranty and protection plan is issued by Top Draw Tyres (the Cooper agent), the exclusive Southern African distributor of Cooper tyre branded products.

COOPER TYRE MILEAGE WARRANTY AND TYRE PROTECTION PLAN GENERAL TERMS AND CONDITIONS

  1. The Cooper Mileage Warranty and Protection Plan:
    1. Is valid in South Africa and Swaziland whilst in Namibia and Botswana this programme is limited to Light Truck (LT) products only.
    2. Applies only to Cooper branded tyres and will be honoured at Cooper TyreLife dealerships.
    3. Is only valid if all registration details are fully completed online and supplied to the Cooper agent within 5 working days from the date of invoice. The purchaser will receive confirmation of registration by email or SMS within 10 working days.
    4. Is not transferrable upon sale of the vehicle.
    5. Requires the purchaser to rotate, balance and align the tyres on or before every 8000 kms after fitment, at a Cooper TyreLife dealer and complete the tyre maintenance record supplied with the registration confirmation. All invoices for tyre maintenance must be retained by the purchaser as proof.   
  2. The vehicle’s tyre pressure must be checked regularly according to the vehicle manufacturer specifications. Use of over or under inflated tyres will void the Cooper Mileage Warranty and Protection Plan.
  3. The Cooper Mileage Warranty and Protection Plan is not valid if the tyre’s serial or date of manufacture number is cut or buffed.
  4. The Cooper agent is not responsible for incorrect fitting or incorrect application of tyres – in these cases the purchaser must seek recourse from the dealer where the tyre was purchased.
  5. The warranty is limited to 6 years from date of manufacture.
  6. This warranty does not cover tyres that become unserviceable due to:
    1. Incorrect usage, vandalism, damage caused by an accident, mechanical defects and/or driver abuse.
    2. Damage resulting from improper installation, wheel misalignment, or tyre/wheel assembly imbalance.
    3. Damage resulting from consumer damage, such as improper tyre and vehicle maintenance or tyre misuse.
    4. Damage resulting from under or over inflation.
    5. Vehicles used in any commercial or racing application.
    6. Ozone or weather cracking on tyres over four (4) years from date of purchase.
    7. Tread wear less than the legal limit as specified by the National Roads Act 93 of 1996.
  7. The Cooper agent reserves the right to withdraw the TyreLife Mileage Warranty and Protection Plan on future purchasers.
  8. The Cooper agent reserves the right to cancel the TyreLife Mileage Warranty and Protection Plan without prior notice, notwithstanding existing registrations.
  9. The Cooper agent reserves the right to remove any tyre pattern or tyre size from this programme without prior notice.

MILEAGE WARRANTY SPECIFIC TERMS AND CONDITIONS

  1. The mileage warranty Is only valid provided four (4) or more tyres are purchased simultaneously and are at all times fitted to the same vehicle. 
  2. It is compulsory that wheel alignment is conducted at the time of fitment. 
  3. MILEAGE WARRANTY TABLE

MILEAGE WARRANTY ENTITLEMENT

Should the tyre/s not achieve the specified mileage, providing the warranty terms and conditions have been met, a qualifying claim should be submitted to an authorised distributor/dealer for assessment.

An adjustment will be made on the replacement cost of the next purchase of a new Cooper tyre for the same vehicle. The replacement cost adjustment will be determined by dividing the current selling price of the replacement tyre (excluding any levies, VAT, fitment or balancing) by the warranted mileage i.e. specified kms and multiplying the result by the number of kilometres not achieved. This rand value will be deducted from the price of the new tyre.

The original purchaser must present supporting documentation including original tyre invoice and tyre maintenance invoices as stipulated in the terms and conditions.

Compensation for unachieved kilometres will be calculated based on the current selling price and a pro rata discount will be awarded on the next Cooper tyre purchase. The cost of fitting, balancing, alignment and other service on original and replacement tyres are for the purchasers account.

Consumers must not drive with less than 1 mm of tread across the tyre pattern as per the legal tread limit (as specified in the National Roads Act of 1996).

COOPER TYRE PROTECTION PLAN SPECIFIC TERMS AND CONDITIONS

  1. This protection plan applies for (1) one year from the invoice date of the tyres.
  2. All Cooper branded tyres will be replaced if irreparably damaged by a tyre penetration caused by glass, rocks, metal or wood or damage caused by impact with a pothole.
  3. The cover is only valid for the replacement of a tyre that has suffered irreparable damage. No other resultant damage from the event to any persons or property including third parties are the responsibility of the Cooper agent.
  4. This Tyre Protection Plan is void if the tyres have not been adequately maintained as per the General Terms and Conditions.

COOPER TYRE PROTECTION PLAN CLAIM PROCEDURE

  1. The purchaser must submit a claim at a Cooper TyreLife Dealer (visit www.coopertyres.co.za for listing of Dealers).
  2. The dealer will inspect the tyre for the cause of the damage and consider whether the damage is irreparable.
  3. If the tyre damage is irreparable the dealer will measure the remaining tread, complete the Cooper tyre claim form online and submit with photographic support and or evidence for approval.
  4. The damaged tyre must be replaced with a new equivalent Cooper tyre.
  5. The compensation that the purchaser receives is calculated by measuring the remaining tread that cannot now be used.
  6. The cost of fitting, balancing, alignment and VAT on the replacement tyre/s is for the purchasers account.
  7. Cooper shall advise the dealer within 7 days of receipt of the completed claim submission of the acceptance or rejection of the claim.